TERMS OF SERVICE
Each of the City Connectors’s users, whether Visitors or Guides, is invited to use and enjoy City Connectors in accordance with the terms and conditions hereunder.
Read our Terms of Service details, below.
1. Acceptance of the Terms
IF YOU DO NOT AGREE TO ANY OF THE TERMS, DO NOT CONNECT TO, ACCESS OR USE CITY CONNECTORS IN ANY MANNER.
The Terms may be revised and updated from time to time, with or without any notice. City Connectors urges you to check the Last Revised date and to review the Terms of Service, from time to time.
By surfing, logging in, or connecting to, accessing or using City Connectors, you acknowledge that the Terms constitute a binding and enforceable legal contract between City Connectors and any person connecting to, accessing or using City Connectors.
2. What is City Connectors?
City Connectors is an online social platform which offers a community marketplace for Guides and Visitors to have events together. City Connectors is designed to enable Users to offer their skills, knowledge and local facilities as Guides (“Guide/s“) and allowing other Users as Visitors (“Visitor/s“) to select and participate in events offered by such Guides at pre-agreed terms and conditions.
We, at City Connectors, try our best to provide you with the best experience you can have while using City Connectors; However, City Connectors has no control over the conduct of any Guides, Visitors or any other User and disclaims all liability in this regard. Guides and Visitors are recommended to carefully and thoroughly examine and check with their respective Visitors and Guides all necessary details related to their Event and Reservation (as defined below) prior to any engagement being made.
Participating in events such as tours, specialized services, excursions or other customized or non- customized User’s activities as a result, directly or indirectly, from using City Connectors (“Event”), is entirely at your own risk. City Connectors is not a party to any agreement entered into between Guides and Visitors in any circumstances nor does it operate as a place of business for vending service delivery of any sort. The User has the sole and ultimate responsibility regarding compliance with all laws, regulations, religious duties (if and as promised by Guide) or any other duty relating to the Event. We do not accept any liability for any loss, damage, cost or expense that you may suffer or incur as a result of or in connection with your participation in any Event conducted by a User or a third party.
3. Registration on City Connectors and Personal Profile
By registering to the Service, you affirm that you are 18 years of age or older and that you accept the Terms. If you are under 18 years of age you may not use the Service on behalf of yourself or any other person or entity, and you must not provide City Connectors with any of your personal details.
We, at City Connectors, try our utmost to provide you with the best experience you can have while using City Connectors. However, City Connectors has no control over the conduct of any Guides, Visitors or any other Usesr and disclaims all liability in this regard. Guides and Visitors are recommended to carefully and thoroughly examine and check with their respective Visitors and Guides all necessary details related to their Event and Reservation (as defined below) prior to any engagement being made.
In order to register on City Connectors and enjoy the Service as a Guide, all you need is sign-up and fill out your profile page in agreement with Terms of Service. At time of sign-up, Guides are required to read and agree with, and at all times abide by, City Connectors Code of Conduct. Failure to comply fully with the terms thereof may result in denial of service and blocking of the User account and/or forfeiting of all claims to monetary reimbursement, including deposits, balances and open Visitor Reservations.
When registering on City Connectors you must provide only true, accurate and complete information. Otherwise, we will not be able to provide you with the Service and to contact you when necessary.
Note that either as a Guide or as a Visitor, you will be able to edit your personal profile information at any point, adding or removing any information as you see fit. Information included in your profile shall be available to other Users on City Connectors and to all Internet users.
To become a registered Visitor on the Service, you may either join using a third party account (e.g. Facebook) or open a User account directly on the Service.
When registering on City Connectors you must provide only true, accurate and complete information. Otherwise, we will not be able to provide you with the Service and to contact you when necessary.
Note that either as a Visitor or as a Guide, you will be able to edit your personal profile information at any point, adding or removing any information as you see fit. Information included in your profile shall be available to other Users on City Connectors and all Internet users.
4. Reservation and Billing Arrangements
As a registered User, each Visitor is welcome to make an online reservation for an Event offered by any Guide on City Connectors (“Reservation“). You, a Visitor, may pay for your Reservation by using the PayPal service. Once your Event is confirmed, City Connectors will notify you by email that your Reservation is now confirmed (“Reservation Confirmation“). Your Reservation (fee) is the amount required to reserve your Event confirmation, which covers City Connectors‘ administrative brokerage service amount (“Reservation Fee“) to service operation costs, administration costs, including third party incurred costs (e.g. money transfers, hosting, etc). The Reservation Fee charged from you will be deducted from the balance amount of the Event price and a voucher will be provided to the Visitor showing the Open Balance, to be paid, directly to the Guide at the time of Event participation. The Open Balance, must be paid in full by the Visitor directly to the Guide when service event is fulfilled. The Guide is not allowed to change the price of the service once the Reservation is confirmed with the Visitor. The Guide is solely responsible to ensure compliance with any applicable laws and regulations for providing such services.
Cancellations by Visitors will forfeit the Reservation Fee (non-refundable). Cancellations made prior to 48 hours (local time of Guide) will incur no additional costs or penalties but the Reservation Fee is non-refundable.
5. Fees and Payments
As a Visitor, in order to make an online Reservation on City Connectors, you will be requested to provide additional personal information, such as home address, phone number, etc. Note that we will not disclose any of your personal information to others, except for your name and contact details, in order to place your Reservation with the respective Guide and to provide you with the Service.
Guides are required to post prices inclusive of all applicable taxes and fees for Reservation of Events they offer on City Connectors, as such Reservation may be subject to taxation, as required or ordered by the applicable tax law in the country of delivery.
Guides are solely responsible to determine the applicable taxes and are hereby required to comply with the applicable tax law and pay any taxes including VAT, surcharges, sales taxes, goods and services taxes, and other similar municipal, state and federal indirect or other withholding and personal or corporate income taxes imposed and levied in connection with Reservations made of their respective Events via City Connectors or the payment thereof and they represent and warrant that they will pay such taxes in time and in compliance with the applicable tax law. Note that failing to pay such taxes, as ordered by applicable tax law, or to comply with any provisions of the applicable tax law is not the responsibility of City Connectors.
You, a Visitor, represent and warrant that you will pay to your Guide all fees and taxes incurred with your Reservation in a timely manner and in compliance with City Connectors’ fee schedule. Failing to settle your payments including any taxes incurred with your Reservation, will prevent you from executing your Reservation with City Connectors. Notwithstanding the above, City Connectors shall reserve the right, but have no obligation, to withhold any applicable taxes and obtain any other remedies available by law.
City Connectors may, at any time and at its sole discretion, convert a free of charge service to a fee-based service, and change rates and payment terms. City Connectors may deduct foreign currency processing costs from any payment. Any changes in City Connectors’ fee schedule will take effect immediately after being posted on City Connectors.
Reservation Fees are non-refundable. In case the Guest fails to deliver the agreed Event, the Visitor may put forth a claim for refund of Reservation Fee with City Connectors. City Connectors reserves the right, at its own discretion, and after specific case review, return the Reservation Fee, if the Visitor is deemed to be in no way responsible for the failed Event, (e.g. the Guide failed to make a reasonable effort to provide the Event as confirmed with the Reservation Confirmation).
6. Cancellation of Reservation
All Reservations are subject to City Connectors’ cancellation policy, as stated below:
Your Reservation shall be deemed cancelled only upon receipt of City Connectors confirmation of your cancellation, via email.
City Connectors reserves the right to cancel a Reservation at any time upon returning the appropriate refund of Reservation Fee to the Visitor. In case a Guide cancels the Visitor’s Reservation to participate in an Event, City Connectors will credit the Visitor with the full Reservation Fee such Visitor has paid to City Connectors. City Connectors will charge the cancelling Guide the administrative costs associated with payments. City Connectors shall not bear any liability for any cost, expense, loss or damage that you may suffer or incur as a result of Guide’s or Visitor’s cancellation of a Reservation of Event.
9. Use Restrictions
There is certain conduct which is strictly prohibited on City Connectors. Please read the following restrictions carefully. Your failure to comply with the provisions set forth herein may result in the termination of your access to City Connectors and may also expose you to civil and/or criminal liability. You may not, whether by yourself or anyone on your behalf:
10. Intellectual Property Rights
City Connectors and the Intellectual Property rights pertaining thereto (other than User Generated Content) including, but not limited to, inventions, patents and patent applications, trademarks, trade names, logos, copyright-able materials, graphics, texts, images, designs (including the “look and feel” of City Connectors), specifications, methods, procedures, algorithms, data, technical data, interactive features, source and object codes, files, interface, GUI and trade secrets, whether or not registered (collectively, “Intellectual Property”), are owned by and/or licensed to City Connectors and subject to copyright and other applicable intellectual property rights under applicable laws and international conventions. Unless expressly permitted in the Terms, you may not copy, distribute, display, execute publicly, make available to the public, reduce to human readable form, de-compile, disassemble, adapt, sub-license, make any commercial use of, sell, rent, lend, process, compile, reverse engineer, combine with other software, translate, modify or create derivative works of any material that is subject to City Connectors’ proprietary rights, including the Service’s Intellectual Property, either by yourself or by anyone on your behalf, in any way or by any means.
You are hereby prohibited from removing or deleting any and all copyright notices, restrictions and signs indicating proprietary rights of City Connectors, including copyright mark [©] or trademark [® or ™] contained in or accompanying the content included in the Service, and you represent and warrant that you will abide by all applicable laws in this respect. You are further prohibited from using, diluting or staining any name, mark or logo that is identical, or confusingly similar to any of City Connectors’s marks and logos, whether registered or not.
11. User Generated Content
11.1 City Connectors allows you to upload, post, publish and make available through it, your own copyright-able materials such as literary works, texts, images, photos, videos, strips and any other proprietary materials, including without limitation Guides’ posts on their pages and/or any part thereof and links to copyright-able materials (the “User Generated Content“).
11.2 As long as your User Generated Content is subject to the applicable copyright law, such User Generated Content shall remain at all times, and to the extent permitted by law, your sole and exclusive property.
11.3 You understand and agree that you are solely responsible for your User Generated Content and the consequences of posting or publishing such material on City Connectors, in any way.
11.4 You represent and warrant that you are the rightful owner of the User Generated Content you upload to City Connectors or that you have (and will continue to have) all the necessary licenses, rights, consents, and permissions from the rightful owners of such User Generated Content, which are required to use and to enable City Connectors to use the User Generated Content you upload to City Connectors and that such User Generated Content does not infringe any third party’s copyright or other rights.
11.5 You agree that you will not post or upload any User Generated Content containing content which is unlawful for you to possess, post or upload, or which would be unlawful for City Connectors to use or possess. City Connectors explicitly reserves the right to remove User Generated Content, without giving any prior notice, at its sole discretion.
11.6 When you upload, post, publish or make available any User Generated Content on City Connectors or use such User Generated Content via City Connectors, you grant to City Connectors an irrevocable, perpetual, non-exclusive, royalty-free, transferable, assignable, sub-licensable and worldwide license, to use, reproduce, distribute, transmit, make derivative works of, display, copy, make available to the public and perform that User Generated Content, along with your name, details, trade-marks, service-marks and logos, in connection with City Connectors, whether through the Internet, any mobile device or otherwise, in any media formats and through any media channels known today and developed in the future.
11.7 You agree that City Connectors may remove, at any time, any User Generated Content you have uploaded to City Connectors, in its sole discretion with or without any reason.
12. Additional Conditions of Use
12.1 As a condition for your use of City Connectors, you hereby represent and warrant that:
13. Trademarks and Trade names
City Connectors’ and marks and logos and all other proprietary identifiers are all trademarks and/or trade names of City Connectors, whether or not registered. All other trademarks, service marks, trade names and logos which may appear on City Connectors belong to their respective owners. No right, license, or interest to City Connectors Trademarks and/or to the Third Party Marks is granted hereunder, and you agree that no such right, license, or interest shall be asserted by you with respect to City Connectors Trademarks or the Third Party Marks and therefore you will avoid using any of those marks.
14. Links to Third Party Websites
The Company may integrate commercials, advertisements and/or sponsored links, whether within or beside City Connectors. By clicking the advertisements you may be transferred to a website of an advertiser or receive any other messages, information or offers from the advertiser and from others. All the information contained in such commercials and advertisements belongs solely to the advertisers and City Connectors makes no warranties or representations as to such advertisements, whether or not City Connectors has control over such advertisements. City Connectors, advertisers and/or third-parties related thereto may be entitled to certain shares of the earnings for such commercials. You agree, acknowledge and consent that no right, title or interest is or shall be granted to you in any way with respect to any revenue share whatsoever in relation thereto, whether as a paying User or not.
City Connectors’ availability and functionality depends on various factors, such as communication networks, software, hardware and City Connectors’ service providers and contractors. City Connectors does not warrant or guarantee that it will operate at all times without disruption or interruption, or that it will be immune from unauthorized access or be error-free.
17. Changes to City Connectors
City Connectors may change its layout and design from time to time, and the availability of the content and services included therein, without giving any prior notice on City Connectors. You hereby agree and acknowledge that City Connectors is not responsible for any errors or malfunctions that may occur in connection with the performing of such changes.
18. Profile Changes and Cancellation of User Profile
At any time, you may change, edit, correct or delete any and all information included in your personal profile. For the cancellation and removal of your account from City Connectors and on any matters that extend the usual management of your account, you may contact the Company at email@example.com with such specific request. City Connectors shall terminate your account and remove any information pertaining to you from the Service within reasonable time upon receiving your request for account cancellation. We will attempt to comply with any request to the best of our capabilities.
19. Refund, Disclaimer and Warranties
IN THE EVENT OF MISLEADING REPRESENTATION OR MISCONDUCT ON CITY CONNECTORS OR IN THE FRAMEWORK OF EVENTS HELD BY GUIDES THROUGH CITY CONNECTORS, CITY CONNECTORS MAY DECIDE, IN ITS SOLE DISCRETION, TO CREDIT YOU WITH A REFUND FOR THE RESERVATION AMOUNT PAID OR PART THEREOF AND CHARGE THE GUIDE WITH THIS AMOUNT. NO ACTION OF THE COMPANY MAY BE CONSTRUED AS ACCEPTING ANY LIABILITY OTHER THAN AS MENTIONED HEREIN. NOTWITHSTANDING THE FOREGOING, CITY CONNECTORS, INCLUDING WITHOUT LIMITATION ANY CONTENT, DATA AND ANY INFORMATION RELATED THERETO, IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTIES OF USE, MERCHANT-ABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE.CITY CONNECTORS DOES NOT WARRANT THAT CITY CONNECTORS WILL BE UNINTERRUPTED OR ERROR-FREE. CITY CONNECTORS MAY CORRECT, MODIFY, AMEND, ENHANCE, IMPROVE AND MAKE ANY OTHER CHANGES TO CITY CONNECTORS AT ANY TIME OR TO DISCONTINUE DISPLAYING OR PROVIDING ANY CONTENT OR FEATURES WITHOUT A NOTICE TO YOU.
CITY CONNECTORS HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE USE OF CITY CONNECTORS, INCLUDING BUT NOT LIMITED TO, THE AVAILABILITY, RELIABILITY, OR QUALITY OF CITY CONNECTORS AND/OR THE EVENTS OFFERED THROUGH CITY CONNECTORS, INCLUDING THE NATURE OF THE SUCH EVENTS, AND IS NOT AND SHALL NOT BE RESPONSIBLE FOR ANY ERROR, FAULT OR MISTAKE OF ANY AND ALL CONTENT AND INFORMATION RECEIVED THROUGH CITY CONNECTORS, INCLUDING BY GUIDES OR VISITORS. CITY CONNECTORS DOES NOT ENDORSE ANY ENTITY, PRODUCT OR SERVICE MENTIONED IN ANY USER GENERATED CONTENT AVAILABLE ON CITY CONNECTORS.
20. Limitation of Liability
THE USE OF CITY CONNECTORS AND PARTICIPATION IN ANY EVENT IS SOLELY AT YOUR OWN RISK. IN NO EVENT SHALL CITY CONNECTORS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING, BUT NOT LIMITED TO, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTUROUS ACTIONS RESULTING FROM OR ARISING OUT OF CITY CONNECTORS OR ANY EVENT, OR THE USE OR INABILITY TO USE CITY CONNECTORS, REGARDLESS OF WHETHER CITY CONNECTORS OR AN AUTHORIZED REPRESENTATIVE OF CITY CONNECTORS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT WHERE LIABILITY IS MANDATORY, IN WHICH EVENT LIABILITY FOR DAMAGES SHALL BE LIMITED TO YOUR RESERVATION FEES.
You agree to defend, indemnify and hold harmless City Connectors, its officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of City Connectors; (ii) your violation of any term of these Terms; (iii) your violation of any third party rights, including without limitation any intellectual property rights or privacy right of such third party; and (iv) any damage of any sort, whether direct, indirect, special or consequential, you may cause to any third party with relation to City Connectors. It is hereby clarified that this defense and indemnification obligation will survive these Terms.
We care for your safety. If you believe a User acted inappropriately including (but not limited to) offensive, violent or sexually inappropriate behavior, please report immediately such person to the appropriate authorities and to City Connectors at firstname.lastname@example.org.
23. Amendments to the Terms
24. Account and Service Termination
At any time, City Connectors may block your access to City Connectors and/or temporarily or permanently limit, suspend or terminate your personal profile, for any reason, at its sole discretion, in addition to any other remedies that may be available to City Connectors under any applicable law. Such actions by City Connectors may be taken if City Connectors deems that you have breached any of these Terms in any manner.Additionally, City Connectors may at any times, at its sole discretion, cease the operation of City Connectors or the Service or any part thereof, temporarily or permanently, without giving any prior notice. You agree and acknowledge that City Connectors does not assume any responsibility with respect to, or in connection with the termination of City Connectors’ operation and loss of any data, including User Generated Content, as a result, as long as your pending reservation is handled properly.
25.1. These Terms do not, and shall not be construed to create any relationship, partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between the parties hereto.
25.2. Any claim relating to City Connectors or its use thereof will be governed by and interpreted in accordance with the laws of the State of Michigan.
25.3. If any provision of this Terms is found to be unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from this Terms and will not affect the validity and enforceability of any remaining provisions.
25.4. No waiver by either party of any breach or default hereunder will be deemed to be a waiver of any preceding or subsequent breach or default. Any heading, caption or section title contained herein is inserted only as a matter of convenience, and in no way defines or explains any section or provision hereof.
25.5. These Terms constitutes the entire terms and conditions between you and City Connectors relating to the subject matter herein and supersedes any and all prior or contemporaneous written or oral agreements or understandings between you and City Connectors.
For information, questions or notification of errors, please contact us at: info@City Connectors.com